QuickBooks is an indispensable tool for managing finances, but like any software, it can sometimes encounter errors. One such error is QuickBooks Error 6190. In this guide, we'll explore what QuickBooks Error 6190 is, its general causes, and troubleshooting solutions to fix it.

What is QuickBooks Error 6190 Message?

QuickBooks Error 6190 occurs when a user tries to open a company file that is being used by another user. The error message typically reads: "QuickBooks was unable to open the file on the host computer."

General Causes of QuickBooks Error 6190

Several factors can lead to QuickBooks Error 6190, including:

  1. Company file is being accessed in Single User Mode: When a company file is being accessed in Single User Mode by another user.
  2. Mismatch between transaction log file (.tlg) and company file (.qbw): This can occur if the transaction log file doesn't match the company file.
  3. Network issues: Problems with the network, such as a slow or intermittent connection, can trigger this error.
  4. Data corruption: If the company file is corrupted, QuickBooks may throw Error 6190.

Troubleshooting Solutions To Fix QuickBooks Error 6190

Solution 1: Use the QuickBooks File Doctor Tool

  1. Download and install the QuickBooks File Doctor tool from the official Intuit website.
  2. Run the tool and let it scan your company file for errors.
  3. Follow the on-screen instructions to repair any issues found.
  4. Try opening the company file again to see if the error is resolved.

Solution 2: Rename the .tlg and .nd files

  1. Open the folder where your company file is located.
  2. Locate the files with the same name as your company file but with extensions .tlg and .nd (e.g., company_file.qbw.tlg and company_file.qbw.nd).
  3. Right-click on each file and select "Rename."
  4. Add the word "OLD" at the end of the file name (e.g., company_file.qbw.tlg.OLD).
  5. Try opening the company file again to see if the error is resolved.

Solution 3: Use the QuickBooks Database Server Manager

  1. Open the QuickBooks Database Server Manager on the server computer.
  2. Click on the "Scan Folders" tab and select the folder where your company file is located.
  3. Click on "Scan" to let the tool scan the folder for company files.
  4. Once the scan is complete, try opening the company file again to see if the error is resolved.

Solution 4: Check for Hosting Settings

  1. Open QuickBooks and go to the "File" menu.
  2. Select "Utilities" and then click on "Stop Hosting Multi-User Access."
  3. Click on "Yes" to confirm.
  4. Repeat the above steps, but this time select "Host Multi-User Access" instead.
  5. Try opening the company file again to see if the error is resolved.

Conclusion

QuickBooks Error 6190 can be frustrating, but with the right troubleshooting steps, you can resolve it and get back to managing your finances smoothly. By following the solutions outlined in this guide, you should be able to fix Error 6190 and continue using QuickBooks without any issues. If the error persists, consider seeking help from a professional QuickBooks advisor to resolve the issue.